FAQ

Can I come in and buy a part?
Yes, you can shop in-store, and we offer EFTPOS payment. However, we recommend placing an online order for local pick-up to avoid waiting in line.
Is pickup available for local customers?
Yes, local customers can pick up their orders from our warehouse located at 51 Randall St, Slacks Creek, QLD, 4127.
What couriers do you use for Australian delivery?
We use AusPost, Courier Please, TNT, Northline, Hunter Express, and more. Express and same-day services also available.
What does the warranty cover?
Covers defects in materials or workmanship under normal use. Visit our Warranty & Returns page for more.
How to apply for a return?
Email your return reason with evidence (images/docs) to support@fredauto.com.au. See our Warranty & Returns page.

Contact Us

Trading Hours - 

Monday~Friday 8.30AM ~ 5:00 PM 

Saturday 10:00AM~2:00PM

(Closed on Sunday and Queensland public holidays)

Address - 51 Randall St Slacks Creek QLD 4127

Emails: enquiries@fredauto.com.au, support@fredauto.com.au

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Need assistance? Don't hesitate to contact us! Click the message icon in the bottom right corner to chat via text, or email us and we'll get back to you promptly.